play exchange

play exchange App support

Contact
+91 3290466850

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Enter the OTP to authenticate and log in, eliminating the need for a password or email. This streamlined process allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To complete this process, check your internet connection and wait for a strong signal before proceeding. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the funds earned through gaming activities, not from bonus rewards. No withdrawals are allowed on bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have saved your Aadhaar card, UPI details, and all relevant bank information within the app. Your KYC details must be fully completed and submitted through this platform. This will enable you to proceed with the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays can occur, especially with payments, which may take up to 24 hours to process. This delay is an exception to the usual processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made using the bonus amount can be withdrawn. This means you can access the money earned from playing games with the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.

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